Howdy Viewers! A quick note…

For those of you viewing this portfolio feed on my personal landing page, MattLeiker.com:

I recommend clicking here to view my portfolio and all it’s rich formatting on Tumblr. 

For those of you viewing this portfolio feed on Tumblr:

Tumblr seems to be experiencing some big bugs with regards to pagination and backdated posts. There are just shy of 30 portfolio entries, only 15 of which on the first page (and even those aren’t necessarily the newest). Please see page 2 for additional entries until I’ve got this resolved.

MattLeiker.com, v4.0

Retired January 2012, you were simple, clean, and served me well. But you weren’t very easy to update and had no dynamic qualities. Shame on you. Rest in peace.

View the archived version. (My apologies in advance for any broken links.)

ABC News

Voce Communications; launched August 2011

ABC News was interested in moving all of their channel-level blogs to WordPress. They needed an enterprise-grade, dependable solution to incorporate their new designs, as well as simplify their publishing process. As the political season was just heating up, it all needed a carefully choreographed late-night switchover so as to minimize the disruption. Voce worked in coordination with ABC News’ design department, sales team, support staff, and QA groups to make the migration and switchover possible.

project management, on-site client meetings & presentations

Disney Properties Newsroom Network

Voce Communications; rolling launches began June 2011

One of the loftiest and most challenging projects during my time at Voce was the task of creating a unified, simple, and powerful Newsroom platform that could be utilized and customized by all the Disney Parks news properties. The project serviced the public relations and public affairs departments for Disney Parks, Walt Disney World, Disneyland, Disney Cruise Line, Disney Sports, Disney Vacation Club, and Adventures by Disney.

This long-term project required collecting a set of unified requirements from numerous stakeholders and a changing team of corporate representatives. It required interfacing Disney’s legal teams, incorporating various rounds of feedback and approvals. It also demanded that we leapfrog Disney’s internal IT department, while satisfying audit requests. The Newsroom project also required designing a template-based system that could be adjusted and customized to each newsroom’s individual brands and needs. As the project neared launch, it necessitated that I create a dynamic digital set of training tutorials that could be continuously updated as we added and refined features. Ensuring that all the Disney stakeholders understood the new system and the intricacies of the custom elements we created especially for their needs, I visited the various teams on both coasts, performing presentations and training sessions. 

account management, primary client contact, project management, drafted & maintained SOWs, created product requirements documents, rough UX/design mocks, content migration, initial template & site setups, development QA, post-launch support, on-site client meetings & presentations, authored extensive tutorials, conducted on-site training

ESPN Front Row

Voce Communications; launched April 2011, upkeep through 2012

Lifting language from my announcement post on Voce’s blog:

The Voce Connect Platforms team is pleased to announce the launch of ESPNFrontRow.com, a WordPress-based corporate platform for ESPN’s communications department to offer “news about ESPN, employees at ESPN and behind-the-scenes activity at the sports media empire”, as Technorati aptly put it. Mike Soltys, ESPN’s vice president of communications, was quoted earlier in SportsBusiness Daily saying, “This is a way for us to speak directly with consumers.”

Seeing the incredible success of the work we’d done on the Disney Parks Blog, ESPN was eager and excited to finally have an official platform on which they could respond to issues, promote events, and give fans the behind-the-scenes look that they crave. We helped give them a simple and manageable set of tools to tell their tales. It also doesn’t hurt that the site is mantastically sexy.

account management, primary client contact, project management, on-site client meetings & presentations, drafted SOW, created business / product requirements documents, development QA, post-launch support

∂isney Creative Lab Voce Communications; launched Jan. 2011, ongoing support/updates throughout year The Creative Lab is an internal brainstorming and “cool sharing” site that allows cast members the opportunity to share “buzz” with the Imagineering team, executives, and peers. This could include internet memes, humorous YouTube videos, or outlandish images. Employees can then create an “idea” from a buzz by sharing a suggestion or concept as to how it could be similarly actioned or modified by the company. Fellow users can comment, vote up their favorites, and engage in discussions around ideas and concepts. Similar to sharing a link on Facebook, the system would automatically grab text and images from a link to a website or video. Ideas and buzz could be sorted by a popularity metric. Users could even be ranked against each other by an engagement metric. The Lab also featured some great editorial tools for idea generation such as a homepage carousel, blog, a moderated Brainstorm area, bookmarklet, and a live feed of activity across the site that could be monitored. It even further integrated with various systems by incorporating hooks into the company authentication system and internal share tools.  primary client contact, project management, drafted & maintained SOWs, created product & technical requirements documents, development QA, post-launch support, on-site client meetings & presentations
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∂isney Creative Lab

Voce Communications; launched Jan. 2011, ongoing support/updates throughout year

The Creative Lab is an internal brainstorming and “cool sharing” site that allows cast members the opportunity to share “buzz” with the Imagineering team, executives, and peers. This could include internet memes, humorous YouTube videos, or outlandish images. Employees can then create an “idea” from a buzz by sharing a suggestion or concept as to how it could be similarly actioned or modified by the company. Fellow users can comment, vote up their favorites, and engage in discussions around ideas and concepts.

Similar to sharing a link on Facebook, the system would automatically grab text and images from a link to a website or video. Ideas and buzz could be sorted by a popularity metric. Users could even be ranked against each other by an engagement metric. The Lab also featured some great editorial tools for idea generation such as a homepage carousel, blog, a moderated Brainstorm area, bookmarklet, and a live feed of activity across the site that could be monitored. It even further integrated with various systems by incorporating hooks into the company authentication system and internal share tools. 

primary client contact, project management, drafted & maintained SOWs, created product & technical requirements documents, development QA, post-launch support, on-site client meetings & presentations

eBay Ink Blog

Voce Communications; ongoing 2010/2011

eBay Ink is the corporate mouthpiece for eBay as told through Richard Brewer-Hay. It showcases major corporate news, public appearances and presentations, featured sellers, and other various eBay-related tidbits. The site features a custom mobile presentation, heavily-integrated twitter components, and a beautifully polished design.

Originally designed and developed by Voce’s Platforms team, I was charged with maintaining feature requests, bug fixes, and support for Voce’s Social Media Marketing / PR teams.

primary client contact, project management, on-site support, development QA, rough UX mocks

National Center for Family Literacy’s Wonderopolis.org Voce Communications; launched Oct. 2010, ongoing support/updates through 2011 Voted one of Time’s 50 Best Websites of 2011, Wonderopolis — “Where the wonders never cease!” — is a site targeted at families, teachers, and children to promote reading and learning in their daily lives. Funded by Verizon Foundation and created by the National Center for Family Literacy (NCFL), the site’s main draw is the Wonder of the Day post. Be sure to check out one of my favorite posts, featuring Emmy-winning writer and co-executive producer of The Simpsons, Michael Price: “Wonder #205: How Do You Write a TV Script?”. (The site also won awards from places of which I’ve never heard. Snazzy.) Working in collaboration with the creative geniuses (and all-around awesome people) at Brains on Fire, Voce turned the delicious design pixels and Wonderopolis concept into web reality. Launched in Fall 2010 and ongoing through my time at Voce, this project was a personal favorite and especially rewarding partnership with the wonder-full ladies at NCFL. Beyond simply bringing the site to life and supporting ongoing new features and endeavors, we spent many occasions strategizing and planning the roadmap and future of Wonderopolis. I was also involved in executive discussions and negotiations with their funder, Verizon. account management, primary client contact, strategic executive advisement, project management, drafted & maintained SOWs, created product requirements documents, development QA, post-launch support, on-site client meetings & presentations, mobile theme / iOS / Android app planning
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National Center for Family Literacy’s Wonderopolis.org

Voce Communications; launched Oct. 2010, ongoing support/updates through 2011

Voted one of Time’s 50 Best Websites of 2011, Wonderopolis — “Where the wonders never cease!” — is a site targeted at families, teachers, and children to promote reading and learning in their daily lives. Funded by Verizon Foundation and created by the National Center for Family Literacy (NCFL), the site’s main draw is the Wonder of the Day post. Be sure to check out one of my favorite posts, featuring Emmy-winning writer and co-executive producer of The Simpsons, Michael Price: “Wonder #205: How Do You Write a TV Script?”. (The site also won awards from places of which I’ve never heard. Snazzy.)

Working in collaboration with the creative geniuses (and all-around awesome people) at Brains on Fire, Voce turned the delicious design pixels and Wonderopolis concept into web reality. Launched in Fall 2010 and ongoing through my time at Voce, this project was a personal favorite and especially rewarding partnership with the wonder-full ladies at NCFL. Beyond simply bringing the site to life and supporting ongoing new features and endeavors, we spent many occasions strategizing and planning the roadmap and future of Wonderopolis. I was also involved in executive discussions and negotiations with their funder, Verizon.

account management, primary client contact, strategic executive advisement, project management, drafted & maintained SOWs, created product requirements documents, development QA, post-launch support, on-site client meetings & presentations, mobile theme / iOS / Android app planning

The Pioneer Woman Voce Communications; site redesign launched July 2010, updates through year end One of my favorite examples of a self-made blogger (empire?), The Pioneer Woman blog — arguably better titled a ‘portal’ — showcases Ree Drummond’s life on the ranch. Her incredibly regular reporting spans the gamut from her personal life, cooking, photography, home & garden, and even tales of homeschooling her kids. She has a rabid avid fan base, where any one of her weekly KitchenAid Mixer or iPad giveaways will garner tens of thousands of comments, often in the course of a few minutes. (It’s a constant headache for our SysAdmin to keep her giveaways from melting servers or imploding WordPress.) As one of the team’s hands-down favorite and most consistent clients over the years, we’ve been incredibly proud to watch Ree’s self-made success grow into her second (sure to be) best-selling cookbook and an amazing new show on The Food Network. (Yes, she really is as genuine and sweet as she seems.) Just read a few of her posts. Go ahead, I’ll wait. You’ll be back (well, after about 40 minutes disappear into thin air). The 2010 major redesign was one of my first projects when I officially joined the Voce team. The design was (mostly) approved and it needed to be executed. As Ree was a seasoned blogger and WordPress extraordinaire, we took the opportunity to leverage the automated and hierarchical goodies that WP has to offer, creating some simple automated “super widgets” that automatically display content from different areas, categories, time periods, or tags. We made the archives and category pages easier to browse. Her luscious photos are now featured even bigger (and more automated for her Flickr process). Check out Ree’s “new blog” announcement post for more information (she even thanks us all by name halfway through). project management, created requirements documents, development QA, post-launch support, authored tutorials
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The Pioneer Woman

Voce Communications; site redesign launched July 2010, updates through year end

One of my favorite examples of a self-made blogger (empire?), The Pioneer Woman blog — arguably better titled a ‘portal’ — showcases Ree Drummond’s life on the ranch. Her incredibly regular reporting spans the gamut from her personal life, cooking, photography, home & garden, and even tales of homeschooling her kids. She has a rabid avid fan base, where any one of her weekly KitchenAid Mixer or iPad giveaways will garner tens of thousands of comments, often in the course of a few minutes. (It’s a constant headache for our SysAdmin to keep her giveaways from melting servers or imploding WordPress.)

As one of the team’s hands-down favorite and most consistent clients over the years, we’ve been incredibly proud to watch Ree’s self-made success grow into her second (sure to be) best-selling cookbook and an amazing new show on The Food Network. (Yes, she really is as genuine and sweet as she seems.) Just read a few of her posts. Go ahead, I’ll wait. You’ll be back (well, after about 40 minutes disappear into thin air).

The 2010 major redesign was one of my first projects when I officially joined the Voce team. The design was (mostly) approved and it needed to be executed. As Ree was a seasoned blogger and WordPress extraordinaire, we took the opportunity to leverage the automated and hierarchical goodies that WP has to offer, creating some simple automated “super widgets” that automatically display content from different areas, categories, time periods, or tags. We made the archives and category pages easier to browse. Her luscious photos are now featured even bigger (and more automated for her Flickr process). Check out Ree’s “new blog” announcement post for more information (she even thanks us all by name halfway through).

project management, created requirements documents, development QA, post-launch support, authored tutorials

CBS Radio Interactive Music Group

RocketFuel, Inc.; 2009-2010

Under the strategic leadership of RocketFuel, Inc. and with a variety of partner vendors, we created a WordPress-based content bureau delivery engine and ecosystem of interconnected websites of 100+ radio stations across the US for CBS Radio Interactive Music Group (CBSiMG). This large-scale project spanned the course of 3 major phases over 2009 and 2010:

Phase 1: discovery, comparative analysis, requirements, strategy, schedule, vendors secured
Phase 2: content & programming plans, sales materials, org chart & job descriptions, marketing strategy, system design
Phase 3: finalized build, testing, training, launch rollout

KROQ.com was the first station to go live, with the remaining stations launching on a 2-week cycle throughout 2009 and early 2010. Additionally, we defined the vision for the Radio.com syndicated content portal to sit above the different genre and geographic categories of station sites. In one year the system doubled UVs and quintupled PVs / ad impressions.

Acting as both lead project manager and product manager, I tracked timelines and dependencies, managed scope, drove client decisions and development progress, defined deliverables and project requirements (PRDs), as well as managed eight distinct vendors. I also standardized and facilitated the rollout, content migration, and staff training (via nationwide training tour) of the station sites.

Examples of materials I created:

2 week cycleSample sites:

project management, product management, created business / product requirements documents, publishing strategy, development QA, post-launch support, on-site client meetings & presentations, led on-site training across US, authored robust training site documentation

National Hockey League’s NHL.com

RocketFuel, Inc.; launched September 2008

Nominated for a Webby Award (for whatever that’s worth), our work on the NHL.com redesign is still in production, faithfully serving a slew of hockey fanatics. RocketFuel was brought in to rethink the NHL web experience, improve the editorial toolsets for the newsroom, as well as increase sales and analytics opportunities throughout the site. We worked in partnership with vendors such as AKQA (design), CISCO, and NeuLion.

As my first major project with RocketFuel, I was quickly thrown into the pool. Working mostly on-site with the NHL internal staff I led the project management efforts for the redesign during its six month gestation period. Beyond typical PjM duties of timeline tracking, deliverables management, and constant dev task prioritization, I also produced product comparative analyses, evaluating potential integration partners on various offerings. I also worked on the team site and social network integrations, as well as on content and partner relationships for NHL’s mobile offering in the US and Canada.

Examples of materials I created:

project management, technical liaison to analytics lead, assisted mobile partner integrations, development QA, post-launch support, on-site client meetings & presentations

Absolut / Live Earth Short Film Series

Great Works, America; Winter/Spring 2008

From the release:

Sponsored by ABSOLUT Vodka, the Live Earth Short Film Series – which debuted in July 2007 – will tour major film festivals in 2008 throughout the U.S. to generate a legacy of inspiration that will further underscore the need to act now.

To illustrate what an ABSOLUT World would look like, we harnessed some of the world’s most creative minds to create our Short Film Series to inform and inspire people across the globe to help solve the climate crisis. Partnered with Live Earth, we’ve created an experience where you can view these films in the digital ways which you’re most accustomed. Launching one film per week, all on the subject of climate change, and ranging from factual and dramatic to fictional and comedic, these films are directed by many of the industry’s most prominent filmmakers. 

As the digital lead for this project, I developed the overall concept, execution plan, created the technical requirements, as well as hired and managed the necessary contractors. Utilizing the WordPress platform as the editorial foundation for this weekly series, I tracked traffic stats through Feedburner, YouTube and Google Analytics. In a time before the value of YouTube had really caught on with corporate America, I urged Absolut to republish the 30 winning Live Earth short films on their own branded YouTube channel. Users could subscribe to the microsite, YouTube channel or even an iTunes podcast. I managed the designers, developers, copywriters and client approvals from Absolut and partner Live Earth.

I’m especially proud of this wacky job posting that landed me some wonderful talent for the WordPress development and maintenance.

project management, microsite publishing, drafted SOW & scope documents, on-site client meetings & presentations (east+west coast), managed development vendors in US & Sweden, contractor acquisition and management


AOL’s AIM Pages Social Network

AOL; 2006-2007

Considered an evolution of “the first ever social network” — AOL’s Member Directory —AIM Pages was more than just a social network tied to your AIM Buddy List. While only AOL employees really considered Member Directory the first social network, it was clear that AOL was a bit behind the curve to only just be considering investing in the social networking space in 2005/2006. (Remember that Friendster was on its last breath, Facebook was still private-ish, and MySpace was king.)

Weighing in on the AIM Pages team’s efforts from the perspective of my position with AOL Music, I was young and opinionated and of the impression that the great majority of executives working on the project hadn’t really even used MySpace, Friendster or Facebook the same way teens and college students had. Frustrated with what I was seeing, I eventually shot a 4 page “Matt’s Guide to What AIM Pages Should Be” document off to a listserv. Not twenty minutes later, I got a call from the head of Product Management, asking if I’ve ever heard of it. I hadn’t. Thus began my career as a Product Manager.

Tasked with the typical duties of a ProdM, I managed the product requirements, task tracking, bugs, UX/UI development, and overall progress of pieces or subcomponents of the overall initiative. I was responsible for Search, friends component (Buddy Gallery), the Buddy Feed (an early response to Facebook’s News Feed), settings pages, privacy and rostering, and the media modules. Working with operations, marketing, programming, legal, advertising, and corporate communications, I gathered feedback from various executive stakeholders as well as integrated focus group and user testing feedback. As one of the more rewarding aspects, I managed teams of developers in the US, Ireland, and Bangalore, getting to visit them regularly. I also travelled to train and support AOL’s various help desks and call centers.

AIM Pages featured a robust AJAX drag-and-drop modular publishing system, intending to grant publishing freedom to users stuck with a typical form-field layout like MySpace and Facebook. While ultimately a bit too ambitious (read: buggy) for a first- or second-iteration product on such a massive scale, AIM Pages was eventually abandoned and profiles were migrated to AOL’s costly 2008 acquisition, Bebo. I think mine even still exists there in some Frankenstein form.

Press:

product manager, managed international dev teams (US, Ireland, India), focus groups & user testing

multiplidentity: iterations of self
senior thesis project, 2005

From the original release:

Visual Studies senior Matt Leiker explores the interaction of identity and self through creative repetition and duplication. His artwork is a realistic digital manipulation touching on the themes of multiple personalities, self-projection and interaction, the nocturnal self, mindless clones, homoeroticism, imaginary friends, schizophrenia, personal space, and anything else you can read into it. He exploits these interactions to comment on society & social acceptability, identity, industry, relationships, personal space, fantasy and reality.

All of these images were originally displayed as a digital composite on photo paper (~54” by 36”). They required a painstaking rotoscopic process performed in photoshop, as well as the addition of some deft shading and shadows for realism.

Check out the archived microsite. Curious how I made it? Peer behind-the-scenes if you dare.